Workshop Menu C

WC01-SERV: Service Users at the Centre of Telecare Provision
Stephen Wey, Senior Lecturer, York St John University Centre for Enabling Environments and Assistive Technology and Nada Savitch, Innovations in Dementia

The workshop will be exploring the benefits and challenges of user involvement in the selection and implementation of technology based solutions, particularly for people who have dementia. We will be presenting a project involving people with dementia in the process of identifying potential technological or non technological solutions with a focus on a positive partnership based approach.
WC01 Stephen Wey  WC01 Nada Savitch

WC02-TELE: Telecare Profiling
John Chibnall, Business Development Manager and Maria Graves, WELbeing (Wealden and Eastbourne Lifeline)

The workshop is a presentation on how a countywide one supplier solution works for the supply of telecare and how East Sussex came to the solution it has and how the process works. It also highlights the role of the telecare profiler and the crucial role played in both implementation during the PTG and the new mainstreamed service.

 WC02 John Chibnall and Maria Graves

WC03-MAIN: Mainstreaming Telecare in Stockton-on-Tees
Keith Hobbs and Shaun Taylor, Stockton-on-Tees Council (previously billed as Dean Kirby)

This workshop will concentrate on the importance of providing a patient focused service that promotes dignity and independence. We will look at the barriers to telecare and how as an authority these barriers were overcome. The main part of the workshop will concentrate on how Stockton’s Telecare services have achieved mainstreaming, looking at the importance of partnership working, detailed evaluation and potential cost savings. The session will conclude with an insight into how as an authority we see the telecare service growing within Stockton.
 WC03 Keith Hobbs and Shaun Taylor

WC04-OPER: Operation Liberal: Doorstop Crime Busters
Marilyn Barratt, Community Safety Officer, Operation Liberal, Leicestershire Police Force

Doorstep crime affects the most elderly and vulnerable members of society. This workshop will outline the work of Operation Liberal, how these crimes are committed and the effects they have on the victims. It will also consider how we can work together to support the victims and those who care for them as well as trying to stop it happening. Time will be allowed for Q&A and discussion of some of the opportunities available.
WC04 Marilyn Barratt

WC05-SAFE: Safe at Home Project
Andrew Morris, Planning Officer – Integrated Commissioning, Cheryl Poole, Lead Nurse, Older People’s Mental Health and Jodie Thomas, Care Facilitator, Herefordshire PCT

This workshop will explore how assistive technology can be integrated with 24 hour Intermediate Care services to provide improved support for older people with mental health needs. Incorporating person-centred principles with activity monitoring can create a dynamic and responsive approach to care provision by improving risk assessment and providing service users with a real voice in the decision making process. An increasing number of individuals can be supported to remain living at home reducing costly emergency hospital or residential care admissions.
 WC05 Andrew Morris, Cheryl Poole and Jodie Thomas

WC06-PROT: Protocols, Protocols, Protocols... from vision to reality
Dave Foster, Commercial Director, Tynetec Ltd, Charles Henderson, TSA Consultant and Mike Piggott, 21CN Project Director, BT

The workshop will review the current position of next generation networks of BT and other service providers, experience to date from South Wales, and future plans. It will take a look as BS8521 and the benefits it brings to Social Alarm management and reveal what is happening now as suppliers prepare for Digital Britain and how it may affect the provision of Telecare services in the not so distant future. This is your opportunity to probe and to share expectations and concerns.
 WC06 Dave Foster, Charles Henderson and Mike Piggott

WC07-PERS: The Journey to the ALIP PEACE Project
Chris Webb, Head of Clinical Support Services, The Josian Centre, Southampton City PCT

In 2003 an EU bid for funding with seven cities across five countries was successful. This led to Southampton City PCT participating in a ‘telemedicine project’ which enabled us to start monitoring clients with COPD and heart failure remotely using telehealth systems. The three year project enabled positive and negative areas of implementation to be identified and since 2007 we have continued to develop telehealth projects. Now as Southampton Community Healthcare we are involved in a diabetes mobile phone solution funded by the SHA and an ALIP project looking to develop products and systems to enable wider and more consistent use of telehealth solutions which started in 2008. Southampton Community Healthcare is also a member of WSDAN. The workshop will reflect on the EU funded start up project, resistance and barriers to change, methodology (continuing) to be developed to overcome barriers, the diabetes project and outline the ALIP 1 (PEACE) project and opportunities for further development. It will allow a time of questioning and comment to enable a fuller understanding of the changes in approach to healthcare that technology brings.
WC07 Chris Webb

WC08-WORK: Working in Partnership with Community Nurses to Deliver Telehealth Services
Sue Risdale, District Nurse Manager and Elaine Langton, Community Matron, Community Care, Western Cheshire PCT

Delegates will be introduced to first hand experiences of providing TeleHealth Care Services. Western Cheshire PCT and ChesterCare will speak about their experiences of joint working practices with TeleHealth Care. Case studies will show how the versatility of the TeleHealth Care equipment can assist vulnerable patients to actively participate in the management of their long term condition.
 WC08 Sue Ridsdale and Elaine Langton

WC09-VIDE: Video Conferencing
Susan MacLean, Service Manager (Homecare) and Morag Auchterlonie, Community Alarm Manager, Angus Council

Angus Council will be presenting an innovative project centred around increasing the level of social inclusion of elderly people living in rural areas of Scotland. Elderly residents in Angus, who are otherwise likely to require entry into sheltered accommodation, will be offered the opportunity to remain in their own homes for longer. Chubb Community Care in co-operation with Zydacron in Austria, have supplied Angus Council with the “Betavista” equipment which will allow service users visual connectivity with their carer(s), through a live video link channelled through their own television.
 WC09 Susan MacLean and Moran Auchterlonie

WC10-DELI: Delivering Telehealth Outside the Box
Jan Boulding, Project Manager – Telehealth, Alston Healthcare and Daniel Heery, Chief Executive, Cybermoor Services

This exciting interactive workshop will concentrate on the challenges of a social enterprise delivering Telehealth monitoring into a large rural county. The twin concepts of Social Enterprise and telehealth are hot topics in the NHS, with both seen as a way of delivering better services to patients. At the coalface, with clinicians and commissioners, there are a wide range of concerns about both issues. We will examine the challenges and barriers to change based on our own real life experiences and help you to navigate the sometimes choppy seas ahead!
 WC10 Jan Boulding and Daniel Heery

WC11-TELL: Tellycare – delivering telecare and telehealth via TV
Tony Thompson, Looking Local Operations Manager, Kirklees Council (previously billed as Guy Giles)

Looking Local is using the TV to deliver telecare and telehealth services, helping older citizens stay independent for longer. With an emphasis on social inclusion and using a universal device, this workshop will detail our programmes and their benefits. Covering core telecare areas from safety and medical alerts, health monitoring and appointment bookings to the softer aspects of the care remit, Looking Local is bringing healthcare into the living room and delivering efficiencies to the health providers.

WC12-DIGI: Digital Technologies, Assistive Living and the Built Environment – A National Strategy for Implementing Assistive Living
Martyn Gilbert, Chairman, OpenHub Ltd (previous billed as presenting with Mike Perry, Principal Consultant, Building Research Establishment Ltd)

Technologies to enable the digitally connected built environment are proven and widely available, and capable of supporting a diverse range of digital services – the technology is a given. Assistive living – telecare and telehealth – is a primary service for pervasive distribution through the national, digital network. The physical backdrop to assistive living solutions is the built environment; new build, but predominantly existing buildings – particularly housing, much of which is poor quality. The interface between digital technologies, assistive living solutions and the built environment procurement chain presents a major challenge. In the workshop, participants will discover how a national strategy will deliver their priorities.
WC12 Martyn Gilbert